Can AI enhance outcomes in financial advice?

Host Nathan McKerlie interviews Annabel Gillard and Keith Richards about how AI will reshape financial advice. The episode focuses on the Consumer Duty and vulnerability in its broadest sense as the guests explore whether AI can really open up access to financial advice.

Annabel and Keith cover the risks of misinformation and the importance of human oversight and ethics when AI is in use in advice firms. The episode provides practical steps for advisers thinking about using AI, focusing on how they could use the technology to enhance outcomes rather than as a cost-saving measure.  

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